12:45 p.m.

Minutes before client
intake hours end,

paralegal Makeisha Gibson gets an urgent call. The caller and her children have a protective order against her abusive husband. She’s ready to leave and needs a lawyer to help her with the divorce and custody arrangements. As Makeisha continues to gather information, the caller mentions that the marital home is about to go into foreclosure. Realizing she has multiple complex needs, Makeisha alerts consumer and foreclosure staff attorney Ellyn Riedl, who immediately gets to work to see if the caller’s house can be saved.